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Santa Ana Auto Repair

(714) 975-5251
Mon - Fri: 8:00 AM - 5:00 PM
800 S Grand Ave.
Santa Ana, CA 92705
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5

The Auto Service is just the best all around! We've been taking our vehicles there for thirty-plus years and have never been disappointed. They are knowledgeable, take time to explain what your car needs and why, and always with friendly and professional service. We are missing John in the service dept. but Glenn was very helpful and friendly. It's hard to find a company these days in any realm of business that satisfies so well in their trade as well as providing such lovely customer service.

Shirley, thanks for taking the time to leave such a kind review! We value our longstanding customers like you, and we're thrilled to hear about your consistently positive experiences at The Auto Service. We strive for both excellent mechanical expertise and exceptional customer service, so it's great to know that you appreciate our efforts in both areas. We miss John too, but rest assured that Glenn and the rest of our team are here to provide the same top-notch service you've come to expect. If you ever need anything, please don't hesitate to contact us at (714) 972-1216 or [email protected]. Thanks again! -Steve Lowe

- The Auto Service
5

TAS is just the best. I would not go anywhere else. Very professional and honest.

Thank you for your kind words, Gary! We're thrilled to hear that you had a great experience with us at The Auto Service. Providing professional and honest service is what we strive for. If you ever need anything, don't hesitate to reach out! -Steve Lowe

- The Auto Service
5

Great overall experince

Thanks for the great review, Robert! We're happy to hear that you had a 5-star experience at The Auto Service. If you have any questions or need further assistance, please don't hesitate to reach out to us at (714) 972-1216 or [email protected]. We're here to help!-Steve Lowe

- The Auto Service
4

Everyone is friendly. Just felt my part was too expensive and just getting a new starter was $694.49. They were very quick getting my car fixed and I was happy with everything except the price of the part and I was charged 475 for labor? I was told by a few people that the labor rate and how many hours it took....there was no mention of that on my receipt. So the starter was 272.73 and labor was 475.00 ...694.69 total. I had to borrow money to pay this. I'm a single retired woman, it going to take me awhile to pay this back.

Dear Georgia, we appreciate your positive feedback and understand your concerns about the cost. We strive to provide fair pricing to all our customers. Our prices reflect the high quality of parts and the expertise of our technicians. We apologize if the breakdown of charges was not clear on your receipt. We will make sure to improve our communication in this regard. If you have any further questions or need assistance, please reach out to us at (714) 972-1216 or [email protected]. Thank you for choosing The Auto Service. -Steve Lowe

- The Auto Service
5

5

There are certain things that you really want consistency with: Doctors, barbers, your favorite restaurant... and auto service. Every visit with these folks is the same, in a good way.

Thank you, Jose, for recognizing The Auto Service's commitment to consistency in providing excellent auto service. Customer satisfaction is our priority, and we're pleased that you consistently have a positive experience with us. Should you need any further assistance, please don't hesitate to reach out. -Steve Lowe

- The Auto Service
5

The Auto Service helped me out in a courteous manner and did exactly what I asked of them while making suggestions based on their expertise. I will be going back to them to fulfill the recommended work on my car. Thank you guys!!

Navi, we truly appreciate your positive review. It's great to hear that you had a pleasant experience at our shop! We take pride in providing exceptional service and making recommendations based on our expertise. We look forward to helping you with the recommended work on your car in the future. If you have any questions, please don't hesitate to reach out to us at (714) 972-1216 or [email protected]. Take care!-Steve Lowe

- The Auto Service
5

Good price & good service!

Thank you for the 5-star review, Hendrik! We're thrilled to hear that you had a positive experience with us at The Auto Service. If you have any further questions or need assistance, please don't hesitate to reach out to us at (714) 972-1216 or [email protected]. We look forward to serving you again in the future! -Steve Lowe

- The Auto Service
5

I've been a customer since 2010, when I had my feeble 1991 Volvo 740. Always excellent, courteous service with no upsells or pressure like you'd find at other shops. Brought my current car in recently and true to form for an aging car, it needed work. The team was clear on which items were a priority and which could wait. If you want to wait for your car, you have a choice of either the outdoor waiting area or the lounge, which is comfortable, air-condidtioned and has a stash of chocolates and water available. Even though I've moved from Orange County, I'm in the area often and will continue to rely on TAS for honest, thorough service. Steve and team really know how to treat customers well.

Elaine, thank you for your continued trust in The Auto Service! We strive to provide honest and thorough service to all our customers, and we're glad you noticed. Your satisfaction is our priority, and we're happy to accommodate your wait in our comfortable lounge or outdoor area. Please don't hesitate to contact us whenever you're in the area - we'll be here to ensure your car receives top-notch care. safe travels! -Steve Lowe

- The Auto Service
5

Best mechanic I have ever had. Superb customer service. Glen is so helpful and professional. I feel so blessed to have met him! Facility is clean and elegant, rare find for sure. They are AAA certified. Took a car here for a PPI but will definitely be back for future needs despite the fact that I live far!

Hi Kelly, we're thrilled to hear that you had such a fantastic experience with us! It's wonderful to know that our commitment to excellent customer service and top-notch repairs left a lasting impression. Don't hesitate to reach out if you need anything in the future, even if you live far away. We're always here to help. Thanks again for your kind words!-Steve Lowe

- The Auto Service
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800 S Grand Ave. Santa Ana, CA 92705 (714) 972-1216 ARD 112177
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