New customer getting a used/salvaged car serviced. Company gave me a base price quote for my 60,000 mile service and there was a coupon online for free brake and rotor check. After inspecting the car, John called to let me know what work needed to be done with an updated price. John was super helpful and explained each part of the car that needed to be worked on and helped me prioritize importance of all services that needed to be done with prices and labor costs. Not only did he help with all that but he scheduled for me to be taken home by their driver as well. Furthermore, I dropped my car off at 10 am and receievd the first call I mentioned above in under 30 minutes. After having him start working my transmission, i called back later and added most of the rest of the things that needed to be done, like replacing a belt, all 4 brake pads and rotors, and coolant replacement and my car was ready before 3 pm. I definitely see why they have such a high rating!! Amazing service and definitely will recommend my family
Sydney, thank you for choosing The Auto Service and sharing your positive experience! We strive to provide exceptional customer service and it's great to hear we met your expectations. John is thrilled to be recognized for his helpfulness and expertise. If you ever need any further assistance, don't hesitate to reach out to us at (714) 972-1216 or [email protected]. We appreciate your recommendation and look forward to serving you and your family again in the future. -Steve Lowe
- The Auto Service