Santa Ana Auto Repair

ABOVE AND BEYOND LIKE ALWAYS! I will always only take my car here. You never have to worry about getting the best price, quality of work, thoroughness, or timing with company. They are FAST. They are REASONABLE. They are THOROUGH. Top tier AAA+. They are personable, practical, their customer service is out of the park blows everyone else out of the water. I always sleep soundly knowing my car is with them in the best hands in Orange County. They have never disappointed me, which is shocking for mechanics. I’ve taken my car here 3 times. My car has acquired many issues due to years of neglect from lack of funds and not being able to find a good mechanic that wasn’t trying to rip me off becuz I’m a tiny woman. I don’t have to worry about that now, as their pricing is fair, low, and their work is guaranteed by AAA. They’re customers they treat like family. Always on the up and up. I have taken my car to them 3 times for a thermostat replacement, water pump I think, battery cable replacement, BRAKES, oil change, and now to get my AC compressor fixed. Each time was the best experience. They have the NICEST waiting room complete with chocolate and ice cold water and cushy couches. I am obsessed with this place. The owner, the rest of the staff go above and beyond and truly care about their customers. They are mechanic gods in My eyes. Love you guys!! They literally cure all anxiety induced by car issues. They are a dream. My name is Sabrina but I’m signed into my dads account. We’re taking my parents cars to them next :)

Found The Auto Service via Google and saw all the positive recommendations. They are very communicative and had no issue with me saying no to some suggestions. I was able to drop off two of my cars and get them back same day. Extremely friendly people. Price is a little steep but quality work AND same day doesn’t have a price tag.

We currently have two-(2) generations of family members patronizing this wonderful establishment. Soon there will be three-(3), once my grandson gets his license this year. The staff here are super friendly, professional and knowledgeable. The service is thorough, yet reasonable. They never try to sell you items or services you don't really need immediately. I'm very impressed with this company and will patronize them until my last days. Thank you for great service!

Great service as always. I had a tire light on, so a neighbor loaned me his auto tire fill machine but it did not work as advertised. So I called the shop and set an appointment for Friday. They had preordered two tires (I had already replaced one tire a year ago), so they were ready when I arrived. Glenn is a "clone" of Steve-big smile, cheerful and honest. He knew just by looking at the tire that I had clipped a curb, so he recommended an alignment. The car is 4 years old so I agreed. Hour later, car was ready and I was able to go on with my day.

So glad my friend recommended The Auto Service to me about 10 years ago. They are so good at explaining any necessary repairs and are very fair in their pricing. The waiting are is very comfortable (with snacks!) and if it's a longer repair they have a shuttle. Highly recommend them!

Super happy I was able to find this shop! As a women a lot of auto repair shops really want to pull a fast one on you even if you’re super knowledgeable about what is wrong with your car. I had a coolant leak coming from my water pump and first shop I went to Discount Tires really wanted over charge me to have my water pump fixed. Discount Tires wanted to charge me 1300 and Auto service charged me 750 (which is the correct price range for my care, labor, and parts). Discount tires also lied to me about what needed to be done to my car. The auto service priced me fairly and took care of issues the first ship didn’t notice. Auto services even proved a pick up and drop off service while working on my car. Which saved me from having to get a uber. The work on my car was done quickly. I was really happy with my services at this shop and will be going back again if I need anything in the future.

We have been bringing our Volvo, Toyota and now the kids Subaru's for maintenance for years. Staff listens and communicates well. Prices seem fair and quality of work has been excellent.

Good and excellent services

Manuel always told me, if your RAV-4 needs maintenance and service, make sure you take it to “STEVE!” He was so RIGHT! It felt so familiar & comfortable. Your shop is very friendly & inviting. After my car was checked from front to back & all points in between, it runs ever so smoothly. My sincere Thank You !!! JEAN