Reviews - Page 82 - The Auto Service

Jeff Fluman

9/27/2018

What exceptional customer service.

Hi Jeff, Thank you for your feedback! We're glad to hear you are happy with our service. Take care, TAS Team

- The Auto Service

Melissa Miranda

9/24/2018

What a great place! Of course I use TAS for my car’s maintenance needs, however, since I’m in the market for a new car, I decided to stop by last Friday and get Steve’s and John’s opinion on the top three cars that I had narrowed to. I got more than I expected since I found the entire crew having lunch together as one big happy family. It was so nice to see all the TAS employees together and it worked out perfectly for my endeavor. I got every single one of their educated and experienced opinions and was able to make a much more informed decision! I love these people so much and value “all” of their opinions.

Hi Melissa, We were more than happy to help you in deciding what new car was best for you to purchase. Although we are sad to hear about your old Jetta, we are happy you are okay. Here at The Auto Service, family is very important to us. That value is so important that we treat our customers like they are part of the family as well. Please make sure to stop by with your new ride sometime, and congratulations! Take care, TAS Team

- The Auto Service

Mike Ehlert

9/19/2018

Great service at reasonable rates. I have trusted them will all my service needs for 20+ years and continue to do so. Give Steve or John a call.

Jen Wilson

9/14/2018

Everyone here is fantastic! Friendly customer service, great waiting area, a driver to take me to and from home when my car had overnight repairs, and honest mechanics!

Hi Jen, Thank you for your feedback! We are glad you were able to utilize our complimentary shuttle service while your car was in our care. Our team always strives to ensure your experience with us is pleasant while we work efficiently to get you and your car back on the road safely. Take care, TAS Team

- The Auto Service

jordan beacham

9/14/2018

Amazing, speedy, affordable car servicing!! Definitely my go to place.

Hi Jordan, We are happy to hear that you are satisfied with our service. Our goal is to earn your business every time you stop in for service. Here at The Auto Service we strive to always provide quality service that gives our customers peace of mind. Thank you for taking some time to give our team feedback! Take care, TAS Team

- The Auto Service

Jusub Kim

9/13/2018

Truly impressed with their service. I have been to many other shops in Irvine area. They are the best. Hats off to Steve and his team.

Hi Jusub, Thank you for taking time to give us feedback! We always love to hear about how we are doing. We appreciate your business! Take care, TAS Team

- The Auto Service

Evan Estrada

9/5/2018

Started bringing my car here when it was still the Swedish Asian Auto Service and it is still the same trustworthy and awesome people running it. John was extremely helpful and upfront about what needed to be done and what didn’t. Was having some issues with AC, that we were thinking was electrical, turned about to be a much simpler fix and much much less expensive than what was previously quoted. Really appreciated the honesty from John and mechanics because I was ready to pay the higher quote and probably wouldn’t have know the difference. Long story short when I leave my car with them I’m comfortable it will be handled as one of their own. Wouldn’t want to take my Volvo anywhere else. Thanks again to John and the guys!

Hi Evan, Thank you for your loyalty to The Auto Service. We are happy to hear that you put your trust in our team. Our integrity is everything to us. If we know we can save our customers money and help them budget for other services that are not necessary for safety but will be needed in the future, then we will do just that. Here at The Auto Service you will never feel like another number in a line, but rather part of our family. Thank you for your feedback! Take care, TAS Team

- The Auto Service

Terri Tomicki

9/2/2018

I was referred to TAS by AAA after my car died in the middle of a busy intersection. John called me right away in the morning to let me know my car would be looked at and he’d call as soon as he found out what was wrong. He called with an update and diagnosis and they were able to fix it the same day. They also were able to pick me up as I had no other means. As someone who is new to the area, I definitely felt relieved knowing I could trust this place. They will definitely be getting my business. Thank you to John and his team!

Hi Terri, Thank you for your feedback! We are happy to hear about your pleasant experience with us. We value our customers like they are part of our family. Here at The Auto Service you will never feel like another number in a line. Our team strives to provide quality service that gives peace of mind every time you stop in for service. Take care, TAS Team

- The Auto Service

Kathy Ehlert

8/31/2018

Greeted by name when I arrived. Had my order written up and into a very nice waiting room for a fresh cup of coffee. Less than 30 minutes later my car is finished and I'm on my way. Terrific service and value.

Hi Kathy, Thank you for your feedback! We are happy to hear about a great experience you've had with us at The Auto Service. With every visit in, our team strives to ensure that we always provide quality service that gives peace of mind. Take care, TAS Team

- The Auto Service

Kelsey Nass

8/23/2018

They were so knowledgeable, fair, efficient, and friendly. I have an old Honda and one of my door handles was broken. I had been quoted over $100 more at other places and The Auti Service did it for half the time as well. I was referred to them by a friend and I will be referring them to all of my friends.

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